Travelaer raises 4.3 million euros to put omnichannel in the travel sector

by bold-lichterman

  • Travelaer develops B2B2C digital solutions for professionals in the travel industry.
  • With this investment, Travelaer plans to accelerate its international development.

The amount

The start-up Travelaer, which develops SaaS solutions to help players in the travel industry improve their customer experience, has completed a funding round of 4.3 million euros. Entrepreneur Venture, Pléiade Venture as well as the historical investors, Calypso Capital and Alderville Holding, participated in the transaction.

The market

Founded in 2013, Travelaer specializes in B2B2C digital solutions for travel industry professionals, such as airlines and travel agencies. These solutions aim to help the start-up’s partners to offer a better omnichannel customer experience in order to optimize their income across the entire value chain, from reservation to flight, including the various stages of the process. a client’s trip.

To do this, Travelaer launched Travel Pass, an online travel reservation and management platform, as well as Comversational, a messaging platform based on a chatbot that automates online sales and customer relations via Facebook Messenger. and other communication channels. “Large technology groups in the travel industry prioritize transactions over customer experience, leading airlines to have negative digital experiences with their customers. We want to remedy thisExplains Mike Slone, co-founder of Travelaer.

The objectives of the Start-up

With this investment, Travelaer plans to accelerate its international development. To do this, the start-up is working on creating new commercial partnerships with airlines and travel agencies.

Leaders : Mike Slone and Mana Coste

Launch: 2013

The head office : Biot (Provence-Alpes-Côte d’Azur)

Activity: B2B2C digital solutions for travel industry professionals

Funding: 4.3 million euros in March 2017

Read also: Airbnb transforms into the travel services platform