How Digital Learning should support employees in the business of tomorrow
Generation Y, Bring Your Own Device, the Cloud… so many yesterday’s concepts that have become today’s realities for all of us, as for organizations. To improve their innovation capacities and take their place on the global business scene, companies must reinvent their development strategies by putting digital at the heart of their functional and business processes at the service of their customers, but especially WITH their employees .
The digital transformation of businesses is no longer even a question
The technological changes that are taking place at a frantic pace have a strong impact on all companies, whatever their sector of activity and size. Their digital transformation is no longer even a question! CDOs (Chief Digital Officers) have appeared on the market, with the essential mission of implementing this transformation, both technically and in terms of trades and uses.
In this context, placing digital at the heart of learning is no longer an option
According to the OECD (Organization for Economic Co-operation and Development), 21st century learners have digital technology as their “mother tongue”. These new Connected Learners are at the heart of these changes which imply new ways of working, faster, anywhere, at any time, in complete autonomy.
The Connected Learner experiences the impact of these new technologies which accelerate the pace of life and work, and modify their behavior. In its “Research Bulletin” of November 2014, Bersin by Deloitte describes the “Modern Learner” as a stressed, versatile, impatient, overworked, mobile… and connected person of course. The consequences on the behavior of these people must be taken into consideration: they have less time to do their work and to learn, their ability to concentrate decreases, their attention becomes volatile …
Digital Learning must therefore adjust to the new expectations of connected learners by being accessible just-in-time, flexible, easy to access…. And offer short modules. This is all the more so since the loss of overall productivity attributed to insufficient computer skills represents on average more than 14 minutes of productive time per day and per employee (Study by the University of Twente – Netherlands: “Lost productivity due to IT problems and inadequate computer skills in the workplace ”- January 2012).
Digital Learning must therefore respond to the following developments:
Technologies have abolished the boundaries between professional and personal life and have given rise to new uses which give the feeling of an acceleration of time.
Technologies have also abolished geographic boundaries, making information and services accessible wherever you are on the globe.
Employees are now stressed, impatient, versatile… it is therefore difficult to make them want to learn, because it takes time.
The digital transformation of businesses is irreversible and paves the way for innovation. Each employee is impacted.
And offer a new experience accessible in less than 3 clicks to all employees, whether they are digital natives or simply want to “update” skills acquired previously. (Example: new Office 365 features)
Digital Learning must be part of long-term business practices by:
Allowing employees to work AND learn at the same time: micro training modules that stick to everyday professional realities and that go to the essentials on targeted requests for people who want to learn without spending too much time.
Responding to the real needs of learners: office and IT applications, collaborative solutions, Apps, technologies …
Facilitating the access of all employees to training: at the office or at home, on PC, tablets, smartphones… in 7 languages (German, English, Spanish, French, Mandarin, Portuguese, Dutch).
Strengthening the efficiency of employee training: personalized training course, monitoring personal progress, promoting training via the skills certificate that can be shared on social networks, etc.
Xavier Sillon is the co-founder of Vodeclic. Xavier is an entrepreneur passionate about the impact of new technologies on society. He is the visionary of the Vodeclic solution and manages the company and its development strategy within the Skillsoft Group.
Frenchweb mobilizes and organizes the fifth digital employment week (# SEN5) throughout the week (portraits, interviews, job offers, round tables, etc.). The #SENFW operation, intended to promote employment opportunities in this sector, takes place every 6 months.