For a little over a year, iAdvize offers e-merchants to manage their customer relationship by chat on their online stores. The goal is to create intelligent engagement to improve customer satisfaction and increase sales.
The Nantes start-up is launching a new feature that allows you to add a Chat tab to its Facebook fanpage. Visitors to the fanpage, whether or not they are fans, can therefore very simply chat live with the community manager who manages the fanpage or with a brand advisor. here or via the iAdvize fanpage.
The iAdvize company was co-founded by Julien Hervouët and Jonathan Gueron. It is funded by Kima Ventures as well as Oleg Tschelzoff (Fotolia), David Sokol, Jean-Michel Sokol.