Marseille society Stardust specializes in the validation of mobile sites and applications. Its field of activity revolves around the issues of technological fragmentation of the ecosystem, sources of technical dysfunctions.
Throughout the summer, the company launched an online survey on “the quality of mobile applications” to understand the factors of dissatisfaction and the costs of non-quality of an application.
The challenge of this study, the conclusions of which will potentially be instructive, is therefore to measure the level of consumer satisfaction with the applications they download and to identify the differences in perception depending on the platform. It is aimed at owners of smartphones, rather consumers of applications, with representative samples of each operating system (Apple iOS, Android, Blackberry, Windows Phone 7, Symbian, Bada, etc.). Respond to the survey.